Location: AL & FL, USA
LinkedIn: linkedin.com/in/williammcgill
Contact: Secure Contact Form
Summary
Independent IT & Flood Claims Expert
FEMA NFIP Certified (All Lines, RCBAP) | Travel-Ready | CCNA Candidate | FOA-Certified Fiber Technician
With over 20 years of experience as a 1099 contractor in both information technology and insurance claims, I bring a rare dual-domain background that spans enterprise-class networking and federal-level flood claims expertise. I’ve held an active FEMA NFIP FCN for 21 years and am authorized (& experienced) in all lines, including RCBAP. Licensed since 2004, I currently hold an All Lines Adjuster License in Florida and have served in expert-level roles supporting national carriers and federal programs.
In IT, I’ve operated as a field network technician, Linux systems administrator, and independent consultant serving clients across healthcare, education, and government. My recent work includes enterprise-grade Cisco switch deployments, fiber optic installations, and ongoing CCNA certification training.
💼 Experience (Recent Highlights)
Remote Claims Examiner
National Insurance Carrier — Remote, 1099 Contractor
Oct 2024 – Present
- Evaluate flood insurance claims under FEMA and NFIP guidelines
- Review field documentation, recommend reserves, and ensure compliance
- Coordinate directly with policyholders and adjusters to resolve disputes
Remote Claims Examiner
Same National Carrier (Previous Deployment)
Dec 2022 – May 2023
- Supported increased claim volume during seasonal deployment
- Delivered consistent and compliant claim decisions under federal standards
Network Technician (Temp and Full-Time)
Large Public School District — On-Site
Oct 2022 – Dec 2022; Jul 2023 – Oct 2024
- Provided enterprise network support including switch configuration, IP devices, and access point deployment
- Participated in Cisco CCNA training and completed FOA fiber certification
IT Consultant (Freelance)
Various Small Businesses & Healthcare Clients
Oct 2002 – Present
- Designed and managed server environments, VPNs, and remote systems
- Performed hardware diagnostics and repair under contract with certified vendors
Insurance Claims Expert / General Adjuster / SME
Federal Program Support & Independent Carriers
Aug 2004 – Present
- Supported complex claim reviews, litigation prep, and disaster response
- Contributed to federal mediation and appeals in support of policyholders and agencies
📜 Certifications & Training
- FOA Certified Fiber Optics Technician (CFOT)
- Cisco Training: Implementing and Administering Cisco Solutions
- CCNA Certification Candidate (Expected Completion: August 2025)
- FEMA NFIP FCN Holder (All Lines, incl. RCBAP – Active since 2004)
- Florida All Lines Insurance Adjuster License (Active)
- Associate in National Flood Insurance (ANFI) Designation – The Institutes
🛠 Technical Skills
Networking & Systems: Cisco Switches, VLANs, VPNs, TCP/IP, DNS, Virtualization, ImageRight, Hobbes
Security & Tools: Pen Testing, System Hardening, Remote Support
Platforms: Linux (Debian & FreeBSD), Nginx, Google Admin Console
Vendors: Cisco ISE, Cisco AMP, Cisco IOS, HP/Lenovo/Dell
Microsoft Stack: SCCM, Office 365, Active Directory, Windows 10, Azure
Devices: Chromebooks, Servers, Laptops, Desktops
🌍 Languages
- English (Native)
- Spanish (Limited Working Proficiency; adaptable in Spanish-speaking regions)
🚀 Travel & Work Preferences
- 1099 Contractor
- Seasonal / Project-Based Roles
- Open to Travel (Domestic or International)
- Remote or On-Site Assignments
- Valid U.S. Passport
- Clean Driving Record
- Background Check Ready